Rotation 2
Quarter 1
|
T-Chart Notes Before you watch either of these videos, create a two-column chart where you DEFINE good customer service (people skills) and in the next column, PROVIDE EXAMPLES of good customer service in your career field. As you watch each video, add additional notes to each column to further define and explain good customer service. Concept MapYou will soon be listening to a podcast from Dr. DuFour, one of the leaders in education today. In the center of your concept map, write the phrase, "professionalism in education." You will be introduced to several new educational terms. As you listen, try to define professionalism in education using these new terms and the concepts explained.
|
Discussion Questions:
What does "customer service" SPECIFICALLY look like in your field?
Who will work with you as a professional (insert job title here)?
What is "professionalism"?
How will you best take care of your customers? (HINT: think big picture rather than small events or issues)
Summary Guidelines:
In your summary, your TEACHER is your audience (reader). In 2+ sentences, summarize what you have learned today about customer service and professionalism in your field.
Study Tools: Vocabulary and Notetaking
Quizlet
Padlet
LiveBinders
Cornell Notes
|
|
|
|
|
Police Report Writing
Read the two articles from PoliceOne that give advice on how to write police reports professionally. At the top of your notes page, write a one-paragraph reflection about how these articles change the way you will write your police reports. If you have been following all of the tips provided, list the points that you feel are most important from these articles and why.
Watch the Dateline Mystery: "The Stranger Beside Me" (Apr. 3, 2015). Take notes to prepare for your police report. Finally, take these notes and write your report according to the guidelines noted in the PoliceOne articles.
Share your report with one other person who will edit your writing. Use these notes to help you revise your report.
Watch the Dateline Mystery: "The Stranger Beside Me" (Apr. 3, 2015). Take notes to prepare for your police report. Finally, take these notes and write your report according to the guidelines noted in the PoliceOne articles.
Share your report with one other person who will edit your writing. Use these notes to help you revise your report.